Tienda de patines Roller Store Zaragoza

You can browse products, prices and even complete a purchase as a guest, no registration necessary. We recommend registering to our website in order to keep up with our news, offers, courses and other activities. Doing so will also allow for a more personalised customer service.

How to order

There are two possible ways of placing an order:

  1. Through our website www.rollerstore.es, adding the desired products to your shopping cart and completing the order form.
  2. Contacting us through our email This email address is being protected from spambots. You need JavaScript enabled to view it.

Delivery fees

Roller Store uses Correos Express as their parcel service of choice. All delivery costs for orders above 50€ will be waived and free of charge for the USER. For totals below 50€, a flat 5€ fee will be applied. Deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla also must be set up on an individual basis. Our logistics department will always offer you a quote as soon as possible. Articles are typically delivered between one and three days, providing the item is not backordered.

Payment methods

Roller Store offers a choice of three payment methods for your Roller Store purchase. You will find the necessary information throughout the process and will receive the opportunity to input your billing information for each of the options.

  • Bank transfer: You will receive all the necessary information for the payment when you choose this payment method. When fulfilling the money transfer, please remember to always include your own billing information as well as the order number obtained during the shopping process. Address the money to Cauber Rolling S. L. and in order to further speed the process, feel free to choose a Banco Santander office and emailing us the receipt to This email address is being protected from spambots. You need JavaScript enabled to view it.. Transferring the money through a different bank may take up to two days. Regardless, the order will not be considered effective until our administrative department receives confirmation of the transfer. All payments must be made in EURO currency, with all transfer rates and service commissions being responsibility of the USER. Otherwise, Roller Store may freeze the status of your delivery until all customs have been cleared, or cancel and refund the entire order.
  • Cash on delivery: cash will be handed over delivery of the merchandise. This method of payment carries a 3% increase over the grand total (minimum amount 1,5 €). Available only for deliveries within the Iberian Peninsula and the Balearic Islands.
  • PayPal: It is also possible to pay using the secure systems of Paypal. This method of payment carries a 4% increase over the grand total.

Returns

Warranty: All of our articles are guaranteed to be free of defects. If you choose to return the product because you are claiming that it is defective, we will examine the returned product and will notify you of our findings and confirm whether you are entitled to a refund on the grounds that the product was defective. We are not, however, responsible for any damage due to faulty user manipulation, and those are not covered by our warranty.

Returns and exchanges: Should you be not satisfied with your purchase for any reason, you have a period of 15 days from the date of delivery to exercise your right to a refund. (Law 3/2014, 27th of March, Ley General para la Defensa de los Consumidores y Usuarios and other related laws R.D.L. 1/2007, 16th of November). Please contact our commercial department via phone at (+34) 876 285 324 or through our email This email address is being protected from spambots. You need JavaScript enabled to view it. and complete the form you will receive via email. For a return to be made, the article should be returned in mint condition and the complete, undamaged original packaging. As soon as confirmation of this is made, we will proceed to refund your money. Any discounts and vouchers will not be refunded. In a maximum of 15 days from us receiving your returned items, Roller Store will process the refund. Before any return is made, you must confirm with us in written your reason to return the product. If an item was defective, we will take care of all shipment costs associated. If the reason is you not being happy with your purchase, unfortunately we will be unable to refund your shipping costs. For defective products and wrong deliveries, all costs will be paid by Roller Store. Please notify us immediately if this should happen. Upon receiving the package, get in touch with us so we can also file a complaint with the courier agency. This, however, is a very rare occurrence, as we always package our products in the safest way to ensure a satisfying delivery.